Privacy Policy

This website is operated by Åke Group Oy, later referred to as “Åke”.

This Privacy Policy explains how Åke collects, uses, stores, and protects personal data in accordance with the EU General Data Protection Regulation (GDPR).

Data controller

Åke Group Oy
Email: info@akekaraoke.fi
Country of operation: Finland

Åke Group Oy acts as the data controller for personal data collected through this website and related services.

What personal data we collect

We may collect and process the following personal data when you make a reservation, contact us, or use our services:

• name

• email address

• phone number

• reservation details such as date, time, group size, and selected room

• optional notes or preferences provided by you

We do not intentionally collect sensitive personal data.

Reservation system and data processing

Online reservations are handled through SevenRooms, which acts as a data processor on our behalf.

Personal data related to reservations is stored and processed within the SevenRooms system in accordance with their data protection and security standards. SevenRooms processes personal data only for managing reservations, customer communication, and related operational needs.

SevenRooms may store data on servers located within or outside the European Union, using appropriate safeguards as required by GDPR, such as standard contractual clauses.

Purpose of processing

Personal data is processed for:

• managing and confirming reservations

• communicating with customers

• providing customer service

• fulfilling legal obligations

• improving services and customer experience

Legal basis for processing

Processing is based on:

• performance of a contract

• legitimate interest

• compliance with legal obligations

• consent, where applicable

Data retention

Personal data is retained only as long as necessary. Reservation data stored in SevenRooms is retained according to operational needs and SevenRooms’ retention practices, after which it is deleted or anonymized.

Data sharing

We do not sell or rent personal data.

Data may be shared only with:

• service providers such as SevenRooms

• authorities, where required by law

Data security

Appropriate technical and organizational measures are used to protect personal data. Access is limited to authorized personnel.

Your rights

You have the right to:

• access your data

• correct inaccurate data

• request deletion

• restrict or object to processing

• request data portability

• withdraw consent

Requests can be sent to info@akekaraoke.fi.

Cookies

This website may use cookies or similar technologies to ensure functionality and improve user experience. Further cookie information may be provided separately.

Changes to this policy

This Privacy Policy may be updated. The latest version is always available on the website.

Contact

For questions regarding privacy or data processing:
info@akekaraoke.fi